We guarantee all our products completely for normal wear and tear for one year from date of purchase.
It is pretty rare that we have guarantee issues in such a short ( one year ) time. However, we are human, and even though we have ourselves convinced that we are perfect, it turns out that we are in fact not perfect. Please contact us with any guarantee questions. email or phone 510 843 9177
Quality, Quality, Quality..........
Quality of materials -
Luxurious yet sturdy leather from only the very top tanneries in Europe - mostly from Sweden.
Solid Brass hardware. Solid brass is durable, classically beautiful, and wears for years.
Nylon lining. Coated nylon, to be exact. Doesn't unravel or tear.
Reinforced straps - we put a double layer of polyester tape in every strap and handle. No stretch, no tear, no break. Nice.
Quality of workmanship -
We make your bag right here in our workshop. We take the time and care to do the job right, for you and for every Libaire customer. We learn from our 30 plus years of working directly with our materials and listening directly to our customers.
Quality of design -
We use our own bags, our friends and neighbors use our bags, and most importanly, our customers - you - use our bags. We put in the pockets, styling, materials, and common sense that makes a Libaire bag a pleasure to use every day.
In a world seemingly dedicated to the three pillars of modern commerce : How many, How fast, How cheap, we offer the healthy and old fashioned two pillars of commerce: Quality of Product, Quality of Service. We like our products, and we like you.
Location, Location, Location -
Plus, we make our own bags "right here" in the San Francisco Bay Area. We always see the fruits of our labor, for better or worse.
Our business is built on our close relationship with our product, and with you. It's personal.
We can always repair anything we’ve made. Please email or call with your questions, and we will be happy to discuss repairs with you.