SHIPPING INFO

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What does shipping cost?

How do you ship?

Do you ship to Hawaii and Alaska?

How long does it take to ship my order?

How long does UPS take to deliver my package?

How long does US Priority Mail take to deliver my package?

What is your return policy?

What is your exchange policy?

 

What does shipping cost?

We charge flat rates:

Ground ( "UPS Ground" ) shipping is free for orders over $100.

Orders under $100, shipping is $15.

Second Day Air ( "UPS Blue Label" ) is $55

Next Day Air ( "UPS Red Label" ) is $90

Hawaii and Alaska via US Priority Mail is free for orders over $100.

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How do you ship?

For most orders, we use UPS for the 48 states, and US Piority Mail for Hawaii and Alaska. We are often asked which we prefer, UPS or US Mail. Each has its strengths. UPS is very reliable, and tracking is detailed and accurate. US Priority mail is the only way to go for Hawaii and Alaska, for cost reasons.

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Do you ship to Hawaii and Alaska?

Yes. We ship via US Priority Mail, orders over $100 ship free. Orders under $100 shipping cost is $15.

If you must have UPS delivery, here is the cost and time:

Next Day Air - one day, cost approx $90

Second Day Air - 2 days, cost approx $55

"Ground" ( to Hawaii ! and Alaska ) approx $40

Call or email for exact quotes.

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How long does it take to ship my order?

Since we are no longer making bags, if we have your item in stock, we ship it. If we don't have it, we don't ship it. It's as simple as that. Please inquire via email or phone for availability.

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How long does UPS take to deliver my package?

We ship from our workshop directly to you.

To see a map of UPS shipping times click here.

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How long does US Priority Mail take to deliver my package?

We ship from our workshop directly to you.

The US Postal Service quotes approx 3 days transit time to most parts of the US, including Hawaii and Alaska.

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What is your return policy?

We have an easy return policy. You are welcome to return any item within 30 days of purchase. Please be sure the bag is in absolutely new condition and enclose a copy of your receipt. Itís best to return the product in the original packing materials. We will credit your card for the amount of the bag. We do not credit shipping costs.

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What is your exchange policy?

We have an easy exchange policy. You are welcome to exchange any item within 30 days of purchase. Please be sure the bag is in absolutely new condition. Enclose a copy of your receipt and indicate on it the item you would like to exchange for. If your new choice of bag costs less than the original purchase, we will credit your card for the difference. If your new choice costs more than your original purchase, we will contact you for your credit card info, as we do not keep any customer credit card info. We do not charge for shipping on exchanges.

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